Company Name: RADZIZU ATTIRE SDN. BHD. (202501034393 / 1635803-W)
Website: batik2u.shop
Contact Number: +6011 5533 1268
Email: radzizu-attire@outlook.com
Address: The CEO 31-11-25, Lebuh Nipah 5, Kampung Seberang Paya, 11950 Bayan Lepas, Pulau Pinang
1. Introduction
RADZIZU ATTIRE SDN. BHD. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make purchases through our website.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
When you visit or purchase from batik2u.shop
Personal Information: Name, billing/shipping address, phone number, email address, payment details.
Order Information: Products purchased, transaction amount, shipping method.
Technical Information: IP address, browser type, device information, cookies.
3. How We Use Your Information
We may use the information collected for purposes such as:
Processing and delivering your orders.
Communicating with you regarding your purchases or inquiries.
Providing customer support.
Sending updates, promotions, or marketing emails (only if you opt-in).
Improving our website, services, and customer experience.
Complying with legal and regulatory requirements.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your data with trusted third parties only for the following reasons:
Payment processors (for secure transactions).
Shipping/courier companies (for order delivery).
IT service providers (for website operation and maintenance).
We may disclose your information if required by law or government authority.
5. International Orders
For overseas shipments, your information (name, address, phone number) may be shared with international courier services or customs authorities as required to complete delivery.
6. Data Protection & Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
7. Cookies
Our website may use cookies to improve user experience, store preferences, and analyze website traffic.
You may disable cookies in your browser, but some website features may not function properly.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes stated in this policy (e.g., processing orders, legal requirements).
You may request deletion of your personal data by contacting us at support@batik2u.shop
9. Your Rights
As a customer, you have the right to:
Access and request a copy of your personal data.
Correct or update inaccurate information.
Request deletion of your personal data (subject to legal obligations).
Withdraw consent for marketing communications at any time.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us:
RADZIZU ATTIRE SDN. BHD.
+601155331268
radzizu-attire@outlook.com