Company Name: RADZIZU ATTIRE SDN. BHD. (202501034393 / 1635803-W)
Website: batik2u.shop
Contact Number: +6011 5533 1268
Email: radzizu-attire@outlook.com
Address: The CEO 31-11-25, Lebuh Nipah 5, Kampung Seberang Paya, 11950 Bayan Lepas, Pulau Pinang
1. General
Welcome to batik2u.shop, operated by RADZIZU ATTIRE SDN. BHD. By accessing and using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order. If you do not agree, you may not use this website.
2. Products
We specialize in apparel and accessories, including handmade items.
Due to the handmade nature of certain products, patterns and designs may vary slightly from product images. Such variations are not considered defects.
We make every effort to display accurate product descriptions and images, but we do not guarantee that colors will appear exactly the same on every device.
3. Orders & Payments
All prices listed on our website are in Malaysian Ringgit (RM) unless otherwise stated.
Prices do not include taxes, customs duties, or international charges, which are the responsibility of the customer.
Orders are confirmed only after full payment has been received.
We reserve the right to refuse or cancel any order at our discretion (e.g., stock unavailability, incorrect pricing).
4. Shipping & Delivery
Orders are processed within 1–3 business days after payment confirmation.
Domestic orders (Malaysia): estimated delivery 3–7 business days.
International orders: estimated delivery 7–21 business days, depending on courier and destination.
We are not responsible for delays caused by courier services, customs, or unforeseen events.
Full shipping details are provided in our Shipping Policy
5. Returns & Refunds
Returns and refunds are accepted only under specific conditions (e.g., defective, damaged, or incorrect item received).
Handmade variations are not eligible for returns or refunds.
Requests must be made within 7 days of receiving the order.
Customers are responsible for return shipping costs unless the return is due to our error.
More details can be found in our Return & Refund Policy
6. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of RADZIZU ATTIRE SDN. BHD.
You may not copy, reproduce, or use our content for commercial purposes without prior written consent.
7. Privacy
We value your privacy and handle your personal information in accordance with our Privacy Policy
By using our website, you consent to the collection and use of your data as described in the Privacy Policy.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Our maximum liability for any claim shall not exceed the amount paid for the product in question.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia.
Any disputes shall be subject to the jurisdiction of the courts in Malaysia.
10. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated terms.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
RADZIZU ATTIRE SDN. BHD.
+6011 5533 1268
radzizu-attire@outlook.com